Technology Adelante Enhances Capabilities with Zendesk Setup Solution AIT News Desk Dec 28, 2022 Adelante, a Zendesk, Inc. implementation partner helping companies get set up on Zendesk in seven days, announced their innovative setup service for…
Machine Learning Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning AIT News Desk Dec 26, 2022 Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically…
Machine Learning Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s… AIT News Desk Dec 21, 2022 Aisera, the world's leading AI-driven service experience platform for automated customer experiences (CX), announced that its solutions are available…
SaaS Faye Enables CX Efficiency with Launch of Zoom Meetings Integration for Zendesk AIT News Desk Oct 8, 2022 Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, launched…
SaaS Former Zendesk CFO and Former BMC Software CEO Join Nextiva Board of Directors AIT News Desk Aug 26, 2022 Nextiva announced that Alan Black, former CFO of Zendesk and founder of Surfspray Capital, and Robert (Bob) Beauchamp, former chairman and CEO of BMC…
Customer Experience Momentive Debuts GetFeedback Integration with Zendesk to Eliminate Gaps in Customer Experience AIT News Desk Jul 29, 2022 The partnership bolsters Zendesk, Inc. customer data with GetFeedback customer feedback to create a more holistic view of the customer journey …
Machine Learning Unbabel Offers A New Zendesk Messaging Integration, Providing Real-time Translations On Whatsapp AIT News Desk Jul 19, 2022 The new Unbabel integration with Zendesk will offer a service that builds better customer experiences for brands by enabling customer service…
Customer Experience IrisAgent Launches on Zendesk and Intercom Marketplaces AIT News Desk Jul 16, 2022 IrisAgent, an AI-based proactive customer support solution, has partnered with both Zendesk and Intercom and launched its offering on their respective…
Customer Experience AiThority Interview with Wendy Johnstone, Chief Operating Officer at Zendesk APAC Sudipto Ghosh Jun 23, 2022 Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic? Thank…
Customer Experience Data Vault Holdings, Inc. Adds Zendesk Integration To Datavault Platform To Bolster Customer… AIT News Desk May 6, 2022 Data Vault Holdings, Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, announces its new Zendesk…