Pryon works "out of the box" so innovators can quickly add powerful NLP capabilities to their AI assistant, chatbot, helpdesk, process automation, and…

Infosys, a global leader in next-generation digital services and consulting, announced the launch of Infosys Cortex, its customer engagement platform.…

Automated Customer Experience Market Leader Achieves High Customer Satisfaction Scores for Ease, Efficiency and Quality of Support Ada, the leader in…

DcodeAI offers Device agnostic, Gamified and Cloud-based Do-It-Yourself (DIY) curriculum for learning Artificial Intelligence (AI) across their…

Tel Aviv-based startup boasts early clients like EY, Sodastream, and IKEA, and lays the foundation for Paradox to build a world-class R&D center…

Centerfield, a technology-driven marketing and customer acquisition company, announced the addition of AI-powered chat to its customer acquisition…

Accelerated by the shift towards digital commerce, ultimate.ai acts as an intelligent layer for customer service teams by managing repetitive tasks…

Zendesk Customers Can Take Advantage of Boost.ai’s Market-Leading Self-Learning AI to Develop and Deploy Artificially Intelligent Virtual Agents in…

Tray.io New Workspaces, Slackbot Functionality, Enhanced JDBC Connector, and More Enable Enterprises to Safely Accelerate Digital Transformation…

Humanify® Cloud @Home Hits 100k User Milestone as Pandemic Keeps Workers Home TTEC's Humanify® Cloud @home platform has enabled over 100K users…