SaaS Fuze Expands NICE inContact Partnership to Enhance Contact Center Offerings AIT News Desk Oct 30, 2020 Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its partnership with NICE…
Sales and Customer Support Five9 to Acquire Inference Solutions AIT News Desk Oct 30, 2020 Five9, Inc., a leading provider of the intelligent cloud contact center, announced the execution of a definitive agreement to acquire Inference…
Video Otter.ai Launches Live Video Captioning for Zoom Users AIT News Desk Oct 30, 2020 Otter.ai announced the launch of live video captioning for conference calls and webinars. The introduction of this new feature aims to remove any…
Cloud Nuspire Innovates & Streamlines Contact Center, Selects Dialpad to Support Fast-Growing Team AIT News Desk Oct 30, 2020 The Industry-Leader Chose Dialpad Contact Center to Support Call Center Agents Dialpad, the AI-powered cloud business phone and contact center…
Education and Research New Survey Highlights Increased Ebook Usage and Value Amid COVID-19, 80% of Administrators Tout… AIT News Desk Oct 30, 2020 According to OverDrive Education, Shift to Digital Accelerates in 2020 A new survey from OverDrive Education, creator of the K-12 Sora reading app,…
Cloud Newest Version of Epicor Prophet 21 Empowers Distributors to Drive Efficiencies Through Digital… AIT News Desk Oct 29, 2020 Prophet 21 enables companies to improve user experience and grow revenues in the new now Epicor Software Corporation, a global provider of …
Life Sciences KipuHealth Integrates Powerful Business Intelligence to Drive Its EMR Platform AIT News Desk Oct 29, 2020 Exclusive Elastic Cube technology provides instantaneous dashboard views of data to assist in improving clinical and financial outcomes Miami-based…
Gadgets Future Electronics Features Panasonic Pan1740a Bluetooth Low Energy Rf Module AIT News Desk Oct 29, 2020 Future Electronics is introducing the Panasonic PAN1740A Series Bluetooth® 5.0 Low Energy Radio-Frequency Modulein the latest issue of Sense Connect…
Bots/Intelligent Assistants ClearScore Selects Netacea for Bot Protection AIT News Desk Oct 29, 2020 Netacea, a provider of bot management solutions, announces that ClearScore, the UK’s leading free credit score and credit marketplace, has selected…
Sales and Customer Support New Unbabel Portal Unveiled to Manage Customer Service Language Operations AIT News Desk Oct 29, 2020 Gives Visibility and Analytics Around Subscription and Usage Data to Fully Optimize a Customer Service Team’s Efficiency Unbabel, the AI-powered,…