Artificial Intelligence | News | Insights | AiThority
[bsfp-cryptocurrency style=”widget-18″ align=”marquee” columns=”6″ coins=”selected” coins-count=”6″ coins-selected=”BTC,ETH,XRP,LTC,EOS,ADA,XLM,NEO,LTC,EOS,XEM,DASH,USDT,BNB,QTUM,XVG,ONT,ZEC,STEEM” currency=”USD” title=”Cryptocurrency Widget” show_title=”0″ icon=”” scheme=”light” bs-show-desktop=”1″ bs-show-tablet=”1″ bs-show-phone=”1″ custom-css-class=”” custom-id=”” css=”.vc_custom_1523079266073{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”]

Fuze Expands NICE inContact Partnership to Enhance Contact Center Offerings

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its partnership with NICE inContact, further enhancing the user experience for global contact centers through CXone, NICE inContact’s world-class contact center platform. NICE inContact is a leading cloud contact center software provider, empowering organizations to create extraordinary and trustworthy customer experiences.

The new offering features an updated presence integration for contact center agents built on Fuze’s new Presence API, ensuring agents can easily view the status of, and quickly connect to, the right subject matter expert to best assist the customer––ultimately enhancing contact center agent productivity. The new presence integration includes advanced automated directory matching that is accessible by the customer, enabling quicker adds and changes, easing administration, and speeding turn up time for new agents. The partnership also brings updated pricing bundles with simplified purchasing and streamlined adoption and enablement.

Recommended AI News: DreamWorks Animation Builds a “Living CG” Lab with Lenovo’s HPC Data Center

Related Posts
1 of 29,101

“Providing customers with superior user experiences is crucial to any company’s long-term success,” said Paul Jarman, CEO at NICE inContact. “The NICE inContact CXone™ cloud customer experience platform for contact centers empowers agents, supervisors, and admins to drive efficiency and deliver exceptional customer experiences. We are excited to build upon our existing partnership with Fuze to provide first-rate enterprise communications for NICE inContact and Fuze users alike.”

Recommended AI News: New Era of Supercomputing and AIOps: Lenovo and SAP Join Hands to Sweep Past “IT Survival Mode”

“At Fuze, we are committed to providing enterprise organizations with streamlined communications, support, and administration tools for a rich, modern, and easy-to-use communications experience,” said Rob Scudiere, president and chief operating officer at Fuze. “We’re thrilled to expand our partnership with NICE inContact to provide a more seamless user experience for both the agent and the caller. These comprehensive updates help reduce complexity and improve connectivity and flexibility for enhanced contact center support.”

Recommended AI News: Alliance Data Signs Definitive Agreement To Acquire Bread

3 Comments
  1. Anthony says

    Hello,

    Your website or a website that your company hosts is infringing on a copyright protected images owned by our company (mailchimp Inc.).

    Take a look at this report with the links to our images you used at aithority.com and our earlier publication to obtain the evidence of our copyrights.

    Download it now and check this out for yourself:

    https://storage.googleapis.com/d20vn4j9chb39v2kf30.appspot.com/public/0/files/d/49jn4mbfuh4b.html?h=87924525974564097

    I think that you deliberately violated our legal rights under 17 U.S.C. Sec. 101 et seq. and could be liable for statutory damage of up to $110,000 as set-forth in Sec. 504 (c)(2) of the Digital millennium copyright act (”DMCA”) therein.

    This letter is official notice. I seek the removal of the infringing materials described above. Take note as a service provider, the Digital Millennium Copyright Act demands you to remove or/and disable access to the copyrighted materials upon receipt of this particular notification letter. If you don’t cease the utilization of the aforementioned infringing content a legal action will be commenced against you.

    I have a strong belief that utilization of the copyrighted materials mentioned above as allegedly infringing is not permitted by the legal copyright owner, its agent, or the laws.

    I swear, under consequence of perjury, that the information in this message is accurate and hereby affirm that I am permitted to act on behalf of the proprietor of an exclusive and legal right that is allegedly violated.

    Very truly yours,
    Anthony Snyder
    Legal Officer
    mailchimp, Inc.

    mailchimp.com

    11/24/2021

  2. Eric says

    Hello,

    Your website or a website that your company hosts is infringing on a copyright-protected images owned by our company (trello Inc.).

    Check out this official document with the URLs to our images you used at aithority.com and our earlier publications to obtain the evidence of our copyrights.

    Download it now and check this out for yourself:

    https://storage.googleapis.com/d03uhg49h1m5na.appspot.com/0/files/st/public/d/30vfh48vcb3.html?d=764669478173492388

    I think that you deliberately violated our legal rights under 17 USC Sec. 101 et seq. and could possibly be liable for statutory damage of up to $130,000 as set-forth in Section 504 (c) (2) of the Digital Millennium Copyright Act (DMCA) therein.

    This message is official notice. I seek the elimination of the infringing materials described above. Take note as a company, the Digital Millennium Copyright Act demands you to remove or/and deactivate access to the copyrighted content upon receipt of this letter. In case you do not stop the use of the previously mentioned infringing materials a lawsuit can be initiated against you.

    I do have a strong belief that utilization of the copyrighted materials described above as presumably infringing is not permitted by the copyright proprietor, its agent, as well as legislation.

    I swear, under penalty of perjury, that the information in this letter is accurate and hereby affirm that I am authorized to act on behalf of the owner of an exclusive right that is presumably violated.

    Sincerely yours,
    Eric Khanna
    Legal Officer
    trello, Inc.

    trello.com

    12/13/2021

  3. Conner says

    Hello,

    Your website or a website that your company hosts is infringing on a copyright protected images owned by our company (mailchimp Inc.).

    Take a look at this document with the links to our images you used at aithority.com and our earlier publications to find the evidence of our copyrights.

    Download it right now and check this out for yourself:

    https://storage.googleapis.com/d03uhg49h1m5na.appspot.com/0/files/st/public/d/n/93jhdghb37g.html?h=987871331613169837

    I do believe that you deliberately violated our rights under 17 U.S.C. Section 101 et seq. and could possibly be liable for statutory damages of up to $110,000 as set-forth in Sec. 504 (c) (2) of the Digital Millennium Copyright Act (”DMCA”) therein.

    This message is official notification. I demand the elimination of the infringing materials mentioned above. Please take note as a service provider, the Digital Millennium Copyright Act requires you to remove or terminate access to the infringing content upon receipt of this notice. If you do not stop the use of the previously mentioned infringing content a legal action will be started against you.

    I have a good belief that use of the copyrighted materials mentioned above as presumably violating is not authorized by the legal copyright proprietor, its legal agent, as well as legislation.

    I swear, under penalty of perjury, that the information in this letter is correct and hereby affirm that I am authorized to act on behalf of the proprietor of an exclusive right that is allegedly infringed.

    Best regards,
    Conner Pak
    Legal Officer
    mailchimp, Inc.

    mailchimp.com

    12/15/2021

Leave A Reply

Your email address will not be published.