Enhanced journey builder and mobile app marketing capabilities add value to customer interactions Manthan, a leading AI and Analytics…

Combination Will Create the Most Comprehensive OmniChannel Cloud VoC Portfolio to Help Organizations Deliver Exceptional Customer Experiences…

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it received the highest scores…

Purchases, location, and actual customer behaviors are critically important for understanding and mapping the customer experience using the Customer…

Aligns with J.D. Power's Strategy to Offer Leading-Edge Customer Experience Management Capabilities J.D. Power announced a unique global alliance…

Leader in clear aligner orthodontics uses the Salesforce Lightning Platform to quickly build and deploy apps for employees, doctors, patients and…

One of the Best Data Warehouse Solutions of 2018 as Reviewed by Customers Cloudera, Inc. (NYSE: CLDR), the modern platform for machine learning and…

DigitalGenius Now Connects Conversations with Back-end Processes to Automatically Resolve Cases DigitalGenius, the AI Platform for Customer…

SAP SE (NYSE: SAP) announced plans to collaborate with Accenture, Capgemini and Deloitte to accelerate customer adoption of SAP S/4HANA® Cloud…

Thunderhead, the global leader in customer engagement and journey orchestration, announces Intent Analyzer,enabling brands to move beyond…