New voice capabilities, Bot Kits, Outbound Center, and Deployment Center bring conversational intelligence to automated marketing campaigns…

Global Information Technology Sector Has Been Plagued By Numerous Factors Including Concerns Over Data Security, Increasing Operational Cost, The…

Machine Learning is getting prodigious attention in the past few years with its inducement quality of reducing human efforts for performing a complex…

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Announcing companies include 8x8, Appian, NICE inContact, Sharpen & Talkdesk The International Customer Management Institute (ICMI), the…

Announcing new innovations that help developers build AI and multidevice, multisense experiences, and new $25M AI for Accessibility program…

With Amazon SageMaker, many more everyday developers and scientists are incorporating machine learning into their applications than ever before…

VoiceCon, a one-day conference that will educate marketers on entering the digital audio space, will take place at the Frank Gehry-designed IAC…

Humley Virtual Assistant to Provide Chat and Speech-Driven Control to RPA Humley, the Cognitive Assistant platform, and UiPath today announced a…

Using A Familiar SQL-like Language And A Web-Based Analyst Workbench, Analysts Can Quickly Build Call Categories At Scale To Power Dashboards,…