Guest Authors 5 Shrewd Ways of Using Big Data Analytics To Enhance Customer Service Vikash Kumar Nov 22, 2018 Deep analysis of the Big Data Analytics/matrix helps to gain the hidden benefit from the reports. Consumers are overwhelmed with offers for products…
Mobile Nimble Launches Android Mobile CRM 3.0, Enhanced Relationship & Pipeline Manager for Office… AIT News Desk Nov 21, 2018 Nimble’s New Android Mobile CRM 3.0 Helps Business Professionals Connect, Engage, and Close Prospects While Nurturing Customers On the Go From…
Automation Pega Receives Highest Scores in Three of Four Use Cases in Gartner’s Critical Capabilities for… AIT News Desk Nov 19, 2018 Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it received the highest scores…
IoT Senet Named a Finalist in the 2018 CRN Tech Innovator Awards AIT News Desk Nov 19, 2018 Senet’s Low Power Wide Area Virtual Network Recognized in the 2018 IoT Category Senet, Inc., a leading provider of cloud-based software and…
Technology Mitratech Listed Among Financial Times’ Inaugural Top 35 Intelligent Business Award Winners and… AIT News Desk Nov 17, 2018 FTIL Intelligent Business Award for Use of Legal Technology The Financial Times’ inaugural FT Intelligent Business Special Report has recognized …
News Insurers Challenged by Legacy Technologies, Digitization Viewed as Number One Innovation Priority… AIT News Desk Nov 14, 2018 New data released by Unqork, an enterprise startup with a transformational no-code platform for insurance and financial services companies,…
Distributed Architectures Zendesk Adds New ‘Sunshine’ CRM Platform for Evolving Customer Experiences Sudipto Ghosh Nov 13, 2018 Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…
Analytics CallMiner Recognizes Customer Achievements at LISTEN 2018 and Completes a Successful 10th Annual… AIT News Desk Nov 13, 2018 Annual user conference highlights customer engagement analytics use cases and provides education and networking opportunities for attendees…
Analytics NewVoiceMedia Wins Digital Innovation Award for Speech Analytics Solution AIT News Desk Nov 13, 2018 Conversation Analyzer identified as most innovative technology in customer excellence category NewVoiceMedia, a Vonage Company (NYSE:VG) and a…
SaaS Formstack Expands Offline Form Submission Capabilities Sudipto Ghosh Nov 13, 2018 Formstack' Latest Add-On and Mobile App Provides Access to Offline Form Submissions, Kiosk Mode Formstack, a software-as-a-service (SaaS) company…