SaaS The Future of Customer Engagement: Understanding how Independent Software Vendors (ISVs) Operate Austin Talley Dec 22, 2023 The way businesses engage with customers is an ever-evolving practice, and depending on how it’s conducted, it can have a direct reflection on…
Machine Learning Zesty Concludes 2023 With Near Perfect Customer Satisfaction PR Newswire Dec 21, 2023 Zesty's compelling, customer-centric value proposition, supported by its trusted cloud optimization technology and immense cost-savings earned the…
Technology Collaboration between Dun & Bradstreet and IBM to Fuel Responsible Generative AI Solutions AIT News Desk Dec 20, 2023 Dun & Bradstreet, a leading global provider of business decisioning data and analytics, and IBM, have announced a strategic collaboration that…
Technology MetTel Partners with Talkdesk to Deliver Industry-Leading GenAI Features to Contact Center Customers PRNewswire Dec 20, 2023 MetTel, a digital transformation and communications leader, is partnering with Talkdesk®, to integrate groundbreaking GenAI features from Talkdesk …
Machine Learning Insight Survey: Generative AI Adoption High; Most Trying to Achieve Better Productivity, Customer… Business Wire Dec 19, 2023 Two-thirds of companies have made gen AI tools available to workforce, yet business leaders are still learning how to keep up with the evolving tech…
Technology HawkEye 360 Expands Spectrum Scanning through the Acquisition of RF Solutions from Maxar… PRNewswire Dec 18, 2023 Adding two new satellites, intellectual property, and a prolific multi-year RF data archive HawkEye 360 Inc., the world's leading defense…
Technology o9 Solutions Empowers Barilla With Integrated Planning Capabilities Business Wire Dec 18, 2023 o9 enables Barilla to take the next steps in its digital transformation initiatives o9 Solutions, a leading enterprise AI software platform…
Technology RaceTrac Boosts Customer Experience With HPE ProLiant Servers at 800+ Stations Business Wire Dec 18, 2023 RaceTrac deploys HPE ProLiant servers in every store to transform technology environment and optimize workloads across self-service gas pumps,…
Machine Learning Frederik Van OS Joins CustomerGauge as Director of Customer Experience Cision PRWeb Dec 16, 2023 Consumer Packaged Goods veteran set to join the #1 CPG Voice of Customer solution as head of CPG CX Solutions CustomerGauge, the leading Consumer…
Technology Bitop Collaboration with Banxa Provides Secure, Digital Asset Exchange Solutions GlobeNewswire Dec 16, 2023 Partnership will expand global diversified payment options to users in Eurasia and Latin America Bitop Exchange, a leading cryptocurrency exchange…