Digital transformation delivers 34% call deflection for Jemena Startek, a global customer experience (CX) solutions provider, and Jemena, a leading…

The partnership combines low-code solution design capabilities on the Appian Platform with EY's decades of deep industry expertise. EY, world…

AI ready data and models to redefine and simplify customer experiences in financial services BUSINESSNEXT, a universe of composable enterprise…

BigBear.ai  a premier provider of artificial intelligence (AI)-enabled business intelligence solutions,announces it is working with Amazon Web…

1 rated promotional products store, has elevated customer experience by integrating advanced AI features into its website and backend technology. The…

CommBox enables companies to solve an average of 57% of inquiries automatically, and organisations will now be able to deliver contextual,…

A live video tool that allows businesses and their customers to look through a smartphone camera together for technical support won the ISG Startup…

Annual cnvrg.io survey reveals majority of organizations are still in the research and testing phase for generative AI cnvrg.io, an Intel company…

Epiq Solutions, a pioneer in software-defined radio (SDR) technology, is proud to announce the upcoming launch of two revolutionary SDR platforms, the…

Best-in-Class Scores for Vendor Stability, Client Strength and Client Service LexisNexis Risk Solutions earned recognition as a leader in the…