Chatbots & Intelligent Assistants NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award AIT News Desk Mar 1, 2018 NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive…
Bots/Intelligent Assistants David Rich and John Hardigree Join as Executive Advisors of Roobot AIT News Desk Feb 20, 2018 CRM and Analytic Solution Experts Join Roobot's Executive Team And Board To Accelerate Development Of AI-Driven Personal Shopping And Service…
Machine Learning Introducing OppSource Aptitude Solution, A Customer Engagement platform powered by machine learning AIT News Desk Feb 15, 2018 Replicating Sales Wins - Relevant Sales Conversations: Powered by AI Announcing the launch of OppSource Aptitude, a Customer Engagement platform…
Analytics Quovo Announces “Cue,” a Data-Driven Alert Engine for Financial Services Firms AIT News Desk Feb 9, 2018 Cue to Provide Financial Advisors and Institutions with Alerts on Important Account Activity Quovo, a data platform that provides…
Chatbots & Intelligent Assistants Helpshift Brings on CMO Paul Sebastien and VP of Business Development Chuck Coulson AIT News Desk Feb 8, 2018 In His New Role As CMO, Sebastien Will Focus On Bringing Increased Market Visibility To The Company’s Product Offerings And Technology, While Coulson…
Machine Learning Avaya A.I.Connect Initiative Evolves with New Members Sudipto Ghosh Feb 1, 2018 Avaya ENGAGE - Avaya announced the A.I.Connect initiative has expanded with three new partners. Salesforce, eGain and Sabio are among the first…
Machine Learning Evergage Acquires MyBuys to Heighten Cross-Channel Customer Experiences Sudipto Ghosh Jan 31, 2018 Deal Accelerates Evergage Growth, Expanding its Footprint in Key Retail Vertical Leading real-time personalization platform provider, Evergage,…
Guest Authors Is AI-Enabled ‘Marketing to Things’ the Future? Yaagneshwaran Ganesh Jan 31, 2018 In a connected world where things are linked to other things and people, there are multiple touchpoints to manage. To a marketer, this means –…
Guest Authors How to Find the Right AI Platform for B2B Marketing and Sales Success Debora Holstein Jan 26, 2018 A report by technology research firm Nucleus Research provides compelling new evidence of the power of Artificial Intelligence (AI)-assisted…
Guest Authors AI + Humans Is the Perfect Recipe for B2B Growth Amit Rai Jan 25, 2018 We are used to seeing AI and machine learning in our “consumer” lives — from Netflix and Amazon’s eerily accurate recommendations about what we would…