Analytics Qualtrics Named a Leader in Gartner’s 2020 Magic Quadrant for Voice of the Customer AIT News Desk Dec 3, 2020 Qualtrics Recognized as the Leader in Ability to Execute in Magic Quadrant for Voice of the Customer, and a Leading Vendor in Vision Qualtrics, the…
Data Center and Co-location Broadcom Unveils the Industry’s First Open AIOps Platform Delivering a New Level of Full-Stack… AIT News Desk Dec 2, 2020 Empowering Organizations to Achieve Digital Agility through Actionable Insights that Enhance Customer and Employee Engagement Broadcom Inc. announced…
SaaS Instana Announces that Automated Application Monitoring and Observability Platform Now Available on… AIT News Desk Dec 2, 2020 Instana, a leading provider of Observability and Application Monitoring solutions for cloud-native microservice applications, announced the immediate…
Analytics Medallia and Five9 Partner to Provide Call Center and Customer Experience Leaders With Rich Insights AIT News Desk Dec 2, 2020 Seamless integration provides real-time and post-call customer feedback and actions that lead to exceptional customer engagement and experience…
SaaS Verisk Reinforces Its Customer First Approach, Expands Medallia Relationship AIT News Desk Dec 1, 2020 Increases Insights that Foster Real Time Innovation, Cultivate Customer Loyalty As part of its commitment to continuously improve the customer…
Security AWS and BlackBerry Join Forces to Accelerate Innovation with New Intelligent Vehicle Data Platform AIT News Desk Dec 1, 2020 BlackBerry IVY will help automakers create personalized driver and passenger experiences and improve operations of cloud-connected vehicles with new…
Analytics Confirmit Named a Leader in the Omdia Market Radar Report on Experience Management Platforms AIT News Desk Dec 1, 2020 Confirmit achieves a top rating for supporting CX teams with insights across the customer journey Confirmit has been named a Leader in the Omdia…
Security DOSarrest Unleashes New Version of Its Simulated DDoS Attack Platform AIT News Desk Dec 1, 2020 DOSarrest Internet Security announced that they have released a new version of its Cyber Attack Preparation Platform (CAPP). CAPP is a serve yourself…
Cloud Questback Embraces Oracle Cloud to Widen Access to Leading Experience Management Platform AIT News Desk Nov 27, 2020 Partnership enables on-demand expansion through elastic cloud Questback, the enterprise experience management technology company, announced the…
Analytics Demand for Customer Insights Accelerates Growth for Topbox AIT News Desk Nov 26, 2020 Topbox signs on leading brands in record third quarter, underscoring importance of omnichannel CX analytics in meeting customer expectations Topbox,…