Cloud Vonage Selected by Fisher & Paykel for Customer Service Communications AIT News Desk Nov 23, 2020 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances…
Security Abnormal Security Raises $50 Million in Series B Funding Led by Menlo Ventures to Accelerate… AIT News Desk Nov 18, 2020 Significant Investment Comes Amidst 3x Increase in Fortune 500 Customer Base During 2020; Company Doubling Down on AI-based Threat Detection Engine…
Chatbots & Intelligent Assistants Socialbakers Adds Conversational AI Chatbots to Its Marketing Platform AIT News Desk Nov 18, 2020 AI chatbot technology automatically identifies and answers frequently asked queries, it provides seamless escalation to customer care agents and…
Life Sciences Vera Whole Health Chooses Qualtrics CustomerXM to Support Primary Care Experiences for Patients AIT News Desk Nov 11, 2020 National Leader in Advanced Primary Care Will Bring Their Existing Program Onto Qualtrics to Create a Flexible and Scalable Patient Experience…
Education and Research Nuventive Improvement Platform Now Available in the Microsoft Azure Marketplace AIT News Desk Nov 6, 2020 Microsoft Azure Customers Worldwide Now Gain Access to Nuventive's Higher Education Planning and Improvement Software to Take Advantage of the…
Financial Services Ingram Micro Appoints VP of Customer Experience AIT News Desk Nov 6, 2020 Executive Focus and Continued Investments Demonstrate the Growing Importance Ingram Micro Places on the Employee, Customer and Partner Experience…
Financial Services Volante Technologies Expands Leadership Team With Key Customer Success Hires AIT News Desk Nov 5, 2020 Volante Technologies, the global leader in cloud payments and financial messaging, announced strategic additions to its leadership team with senior…
Martech allplants Selects Dixa to Deliver Customer Delight AIT News Desk Nov 4, 2020 Vegan food delivery business rethinks customer service to embrace a growing market opportunity whilst maintaining its relationship-based approach…
Financial Services Cetera Financial Group Chooses Award-Winning Qualtrics CustomerXM AIT News Desk Nov 3, 2020 Qualtrics, the leader in customer experience and creator of the experience management category, announced that Cetera, a leading financial advice…
Automation Appian Named The Clear Leader In Nucleus Research’s 2020 Value Matrix for Low-Code Application… AIT News Desk Nov 3, 2020 Report notes Appian's advanced low-code tools, with customers citing 20% savings on IT spend, 45% increase in productivity, and ROI in less than five…