We are at a defining juncture in the customer experience (CX) world. AI is an emerging trend and a fundamental component of how technology redefines…

The recent spurt of Conversational and Generative AI tools offers a wide range of applications to users deploying different platforms for Customer…

In the modern customer service realm, it's an established norm that a great employee experience (EX) leads to an excellent customer experience (CX).…

Next-generation digital infrastructure refers to the latest technology and systems used to support and manage digital services, like websites, apps,…

Delighted, powered by Qualtrics AI, has announced a new feature for CX surveys – AI Recommended Questions. AI Recommended Questions feature allows…

Kognitiv has announced the addition of Kognitiv Amplify as a powerful AI-based adtech tool. Kognitiv Amplify provides an innovative omnichannel and…

Netlify's new AI feature advances the benefits of composable web development by reducing manual log reviews, recommending suggested code fixes for…

Northspyre AI enables development teams to make faster, more data-driven decisions Northspyre, the leading real estate development platform for…

Channel partners gain access to industry's first role-based AI training and certification program, plus growth opportunity in AI Data Science At…

Announces General Availability of Box AI for Enterprise Plus Customers Box, the leading Content Cloud, announced a new integration with…