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NobelBiz Partners with Customer Dynamics to Step Up the Compliance Game in the CCaaS Sector

NobelBiz, a leading contact center telecom and software provider, has partnered with Customer Dynamics to futureproof its Omnichannel CCaaS solution with one of the market’s most comprehensive TCPA compliance tools. This new partnership will allow outbound contact centers to safeguard themselves from litigation while operating in a highly uncertain and risky legal environment.

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“I suggest everyone come and try this product because you don’t want to be facing litigation, and this offers you much protection”

In announcing this partnership, Steve Bederman, president of NobelBiz, says:

“We are a world leader in what we do, and as a world leader, people are coming to us asking for solutions that meet all of the different regulations and that require us to find the best solution in the market to partner with; experts that know what they’re doing. And we chose to work with Customer Dynamics, and the specific tool they have – Safe Select.”

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“We were very excited when NobelBiz came to us asking for this partnership because we know how powerful they are in the market, and we know how important compliance is for the market,” says Geoff Obeney, CEO of Customer Dynamics. “Safe Select from Customer Dynamics is a high-performance, easy-to-use, web-based solution that seamlessly scales TCPA dialing campaigns from thousands to millions of records by using human sequence selection for call approval for each outbound call.”

Features:

  • Human sequence selection for call approval
  • Curfew laws
  • National DNC
  • Lead fraud protection
  • Integration with CRM Systems
  • PCI DSS Level1 compliant payment capabilities

“I suggest everyone come and try this product because you don’t want to be facing litigation, and this offers you much protection,” says Steve Bederman, President of NobelBiz.

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[To share your insights with us, please write to sghosh@martechseries.com] 

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