Wetland Delineation Software Startup Ecobot Expands to Support Growing Customer Base
Company Announces Three New Strategic Hires and One Promotion
Ecobot, the developer of transformative environmental data reporting software, has announced changes to its leadership and sales teams with the recent additions of three new hires – Director of Customer Success Mike Connors, Director of Engineering Emmet McGovern, and Strategic Account Specialist Alana Cloud – moves that will enable Ecobot to continue enhancing its platform in response to the needs of its growing customer base.
“Our technology wraps around the existing natural resources consulting workflow, and its success is clearly tied to our close collaboration with our customers: the scientists and project managers who use our product every day,” says the company’s CEO and co-founder Lee Lance. “Our new hires will play a critical role in furthering our deep collaboration with our customers and perfecting our technology. We are very excited to add Mike, Emmet, and Alana to our team.”
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Director of Customer Success Mike Connors has specialized in customer advocacy and customer success for nearly a decade, most recently for the revenue operations platform Clari and the customer experience management platform Sprinklr. Connors has been an advisor to Ecobot since 2018 through Elevate, an entrepreneurship development program launched by Venture Asheville to help high-growth, early-stage ventures scale more rapidly.
Director of Engineering Emmet McGovern, one of Ecobot’s founding engineers, has over 20 years’ experience in programming and has built many large-scale applications for both large enterprise and Silicon Valley startups.
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Strategic Account Specialist Alana Cloud brings over a decade of sales and marketing experience to Ecobot. Cloud managed a team at the Silicon Valley-based SaaS startup Revel Systems before joining Ecobot.
In addition to the new hires, Ecobot recently promoted Leigh Rothermel, a member of the Ecobot team since November 2019, to Senior Customer Specialist.
“Each brings not only their personal experience but also their institutional knowledge from other successful companies to our agile team,” says Jeremy Schewe, PWS, Ecobot co-founder and Chief Scientific Officer. “Our team is critical to shaping customer collaboration with product development, and, most importantly, defining our company culture.”