Customer Experience SupportLogic Launches SX Platform and Applications to Transform Customer Support AIT News Desk May 17, 2022 SupportLogic, the world's first support experience platform, announced the availability of its full SupportLogic SX platform and applications. This…
Customer Experience Helpshift Launches “Metashift” – the World’s First Customer Support System… AIT News Desk Mar 31, 2022 Helpshift, the established leader in in-app customer service and user support for mobile-first brands, has announced the launch of Metashift, its…
Customer Experience CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support AIT News Desk Feb 24, 2022 CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by…
Machine Learning CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support… AIT News Desk Feb 24, 2022 Customers to unlock the power of AI to personalize engagement CSS Corp and SupportLogic have announced a strategic partnership to help businesses…
5G Technology NEC Acquires Mobile Network Innovator Blue Danube Systems, Inc. To Enhance Its 5G Product Portfolio… AIT News Desk Jan 28, 2022 NEC Corporation announced it has signed a definitive agreement to acquire privately held Blue Danube Systems, Inc., a U.S.-based provider of…
Chatbots & Intelligent Assistants Quark.ai Introduces Its Autonomous Customer Support Chatbot AIT News Desk Nov 2, 2021 Quark.ai, the market leader in Autonomous Customer Support, announced the introduction of its Autonomous Customer Support Chatbot, "Cory," developed…
Financial Services Landmark Credit Union and Clinc Launch Conversational AI Chatbot Clinc’s Artificial Intelligence… AIT News Desk Oct 7, 2021 Clinc, the leader in Conversational Artificial Intelligence technology for Banking, announced that Landmark Credit Union launched Clinc's Virtual…
Sales and Customer Support Quark.ai to Demonstrate Autonomous Customer Support Platform At TSIA Technology & Services… AIT News Desk Oct 4, 2021 Quark.ai, the market leader in Autonomous Customer Support, announced its participation at the October 18-20 Technology & Services World (TSW)…
Sales and Customer Support AirAsia India Revolutionises Contactless Customer Support AIT News Desk Sep 1, 2021 AI-powered Conversational Chatbot Tia Goes Multilingual Continuing its journey of being an aviation pioneer in digital technology to facilitate…
Cloud Druva Leads Industry With Best-in-Class Customer Support for Its Cloud Platform AIT News Desk Aug 20, 2021 Company Achieves Record NPS Score, More than Doubling Industry Average Druva Inc., the leader in Cloud Data Protection and Management,…