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ConnectWise Announces Industry’s First Global Cybersecurity Framework

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Company Unveils IT Nation Secure, a cybersecurity education and training program, updates to products and new product branding

 ConnectWise, the leading provider of intelligent software and expert services for technology solution providers (TSPs), today announced the MSP+ Cybersecurity Framework, the first cybersecurity framework created specifically for managed service providers (MSPs). The MSP+ Cybersecurity Framework and supporting Playbooks are designed to shorten the learning curve for MSPs and enable them to efficiently sell and deliver effective and comprehensive security solutions to their customers.

Created by former MSP owners, the MSP+ Cybersecurity Framework is designed to work for MSPs around the globe and is supported by a maturity model focused on guiding service providers towards cybersecurity success. It is a compilation of the best-in-class, MSP-specific guidance from other well-known frameworks including NIST CSF, CIS 20, UK Cyber Essentials, Australia’s Essential Eight and others.

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Despite the fact that MSPs have become a target for cyber criminals, there remains a lack of security awareness in the industry, largely due to a lack of MSP-specific education and certification around cybersecurity. Few MSPs offer their customers a security plan or offerings for end user education, and only 13% are talking to their clients about cybersecurity as a normal part of their business practice, according to market research firm Vanson Bourne.

“We talk a lot about how important it is to know ‘what good looks like’ in your business so you can work towards that in all areas. But the challenge has been that MSPs haven’t had a specialized and standardized framework to work against for cybersecurity and therefore don’t know what good cybersecurity looks like,” said Jason Magee, CEO, ConnectWise. “We’ve designed the MSP+ Cybersecurity Framework to address that issue, and it’s part of a comprehensive new cybersecurity education and certification program called IT Nation Secure that will position MSPs for long-term success. In a world where there are expected to be four million unfilled cybersecurity positions in 2021, the opportunity is now for MSPs.”

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IT Nation Secure is an umbrella of offerings that includes educational training and assets, thought leadership, information sharing, engagement and business building that is aligned to the MSP+ Cybersecurity Framework. It includes consumable content and actionable steps for an MSP to produce, implement and run a successful security practice within their business. This includes advice and best practices on how MSPs can have a conversation about cybersecurity with their customers and how they can set expectations from a contracting standpoint on who owns the risk.

In November 2020, ConnectWise will host an intensive two-day IT Nation Secure training event designed to help MSPs reduce risk, grow their business and streamline their cybersecurity service delivery for their clients.

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