Nixu Renews Its Operating Model to Increase Client Centricity and Transfers to International Business Units
Nixu renews its operating model and management system to be the go-to partner for cybersecurity services for digitalization and the best place to work for cybersecurity professionals, in line with its strategy. The new operating model aims to increase client intimacy and focus, strengthen the competence development of cybersecurity experts, and improve profitability through more efficient service delivery. In the future, all Nixu operations are international, and clients are served and competences developed company-wide.
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As of March 1, 2021, Nixu consists of five profit centers:
The Client Experience business area drives strong business growth and ensures a unified client experience of Nixu as a trusted cybersecurity partner. Additionally, the business area develops industry specific client understanding. This business is led by Valtteri Peltomäki, who previously led Nixu Finland Market Area operations.
The business area is responsible for providing cybersecurity professional services and developing the expertise of cybersecurity professionals in specialized teams focusing in different areas of cybersecurity. This unit is led by Björn-Erik Karlsson, who previously led Nixu Sweden Market Area operations.
The Managed Services is responsible for delivering and developing Nixu’s technology-based managed cybersecurity services and accountable for partner management. In 2020, the managed services accounted for about 20% of Nixu’s revenue, and Nixu’s strategic objective is to increase this share strongly. Currently, the recruitment process is ongoing for the leader role. In the meantime, Nixu CEO Petri Kairinen holds this position in addition to his CEO responsibilities.
Nixu’s strategy includes also inorganic growth through acquisitions while also consolidating the market. The Market Expansion is responsible for finding new Nixu family members, company acquisitions and managing those during integrations. The business is led by Mats Lindgren, who was previously responsible for Nixu’s M&A operations.
The goal of the business area is to develop new and innovative solutions to clients’ cybersecurity challenges. One of the main initiatives of this business area is an IIoT startup that focuses on ensuring Industrial IoT solution security. The Labs business area is led by Pietari Sarjakivi, who previously led Nixu Cyber Defense Center business.
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Nixu Corporate Leadership Team as of March 1, 2021:
- Petri Kairinen, Chief Executive Officer
- Valtteri Peltomäki, SVP Client Experience
- Björn-Erik Karlsson, SVP Expert Services
- Mats Lindgren, SVP Market Expansion
- Pietari Sarjakivi, SVP Labs
- Janne Kärkkäinen, Chief Financial Officer
- Katja Müller, Chief People Officer
“With the coronavirus pandemic, remote work and remote deliveries have become the new normal. Nixu has now an excellent opportunity to take this crucial step in line with our One Nixu strategy and strengthen our international market presence by creating a strong unified service portfolio and cross-border cybersecurity specialist teams to support local client teams of trusted advisors and sales. I believe our newly formed, more client-centric operating model will help us strengthen our competitiveness as a cybersecurity partner for international enterprises. In addition, the operating model will help us utilize the future growth opportunities created by digitalization and the evolving cybersecurity needs of our clients,” says Nixu CEO, Petri Kairinen.
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