Cloud Gong Announces Gong App on Salesforce AppExchange, the World’s Leading Enterprise Cloud… AIT News Desk Feb 23, 2022 Gong announced it has launched the Gong app on Salesforce AppExchange, empowering customers to enrich CRM data by automatically capturing and…
Martech Predictions Series 2022: Interview with Matt Belkin, COO and GM of Data at Terminus Sudipto Ghosh Nov 29, 2021 In 2021, CRM and data management platforms made rapid strides in open source and low-code computing. Could you tell us how you approach these…
Martech Terminus Launches New Integration to Accelerate Account Targeting Across Partnership Channels AIT News Desk Nov 17, 2021 Crossbeam integration empowers marketers to close more deals by unlocking joint opportunities, launching cohesive ABM campaigns Terminus, the only…
Martech Terminus Introduces Free Data Audit, Improving B2B GTM Data Accuracy AIT News Desk Oct 27, 2021 Free audit analyzes CRM data with a 60-point inspection to uncover data inaccuracies, incomplete account and contact information, and discover…
Machine Learning Salesforce Service Cloud Gets New Advanced Embedded AI, RPA and Call Mining Features Sudipto Ghosh Sep 9, 2021 New Automation & AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams using AIOps, RPA, NLP and Video…
Martech AiThority Interview with Dana Chery, VP of Product Marketing at Salesforce Sudipto Ghosh Aug 9, 2021 Hi Dana, please tell us about your role and the team you manage at Salesforce. Sure thing. I lead a talented team of marketers responsible for…
Cloud Talkdesk Announces Talkdesk for Service Cloud Voice on Salesforce AppExchange, the World’s… AIT News Desk Jul 2, 2021 Talkdesk customers can now benefit from an all-in-one solution that unifies phone, digital channels, and CRM data embedded within Salesforce’s…
Cloud Vonage Contact Centre for Salesforce Service Cloud Voice Now Available on Salesforce AppExchange AIT News Desk Jun 28, 2021 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that it has launched Vonage…
Cloud Natterbox Announces Its Latest Integration for Service Cloud Voice on Salesforce AppExchange, the… AIT News Desk Jun 21, 2021 Natterbox integrates any phone system and Microsoft Teams to Service Cloud Voice Natterbox has announced its latest integration with Salesforce’s…
Martech Salesforce Launches AI-Powered Einstein Relationship Insights (ERI) Sudipto Ghosh Jun 9, 2021 Salesforce has launched Einstein Relationship Insights (ERI), an AI-powered virtual assistant. This virtual assistant skims through the digital space…