chatbots

Qualtrics, the leader and creator of the experience management (XM) category, announced that hundreds of healthcare organizations worldwide, including…

A new thousand-person consumer survey released by Simplr finds that, while Boomers, Gen X, Millennials, and Gen Z have different impressions of…

Voice and Cloud Call Center solution provider to expand its partnership with ServiceNow to deliver advanced voice-enabled experiences to IT…

DRUID, a global leader in conversational AI technology for enterprise productivity, and Alacrity Solutions, an Edmonton-based leading provider of…

HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…

Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List of Priorities in…

Network One Distribution, the largest technology distributor in Romania, has signed a collaboration agreement with DRUID to add a suite of AI-enabled…

Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers proven business…

Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms. The Customer-Centric…

Medallia announced it has been recognized as 2022 Adobe Digital Experience Technology Partner of the Year, one year after being named Adobe’s ISV…