chatbots

DeepPavlov.ai, the team behind an open source Conversational AI stack designed to enable faster and easier chatbots and AI-assistants development,…

From Best Buy to Etsy, 2022 is the year brands are investing in customer experience or CX. Customers want more from companies, and the broken contact…

Data overload is a common challenge that unites businesses of all sizes; whether they’re multi-national corporations with millions of customer…

Qualtrics, the leader and creator of the experience management (XM) category, announced that hundreds of healthcare organizations worldwide, including…

A new thousand-person consumer survey released by Simplr finds that, while Boomers, Gen X, Millennials, and Gen Z have different impressions of…

Voice and Cloud Call Center solution provider to expand its partnership with ServiceNow to deliver advanced voice-enabled experiences to IT…

DRUID, a global leader in conversational AI technology for enterprise productivity, and Alacrity Solutions, an Edmonton-based leading provider of…

HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…

Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List of Priorities in…

Network One Distribution, the largest technology distributor in Romania, has signed a collaboration agreement with DRUID to add a suite of AI-enabled…