Martech How Airlines Can Handle A Surge of Customer Communications Yaniv Hakim Jan 23, 2023 During Southwest Airlines’ recent meltdown, when thousands of flights were canceled throughout the country, customers waited for hours on hold, often…
Customer Experience AiThority Interview with Hardy Myers, SVP of Business Development & Strategy at Cognigy Sudipto Ghosh Jan 16, 2023 Please tell us a little bit about what inspired you to join Cognigy. I joined Cognigy for three primary reasons: 1. The culture and leadership of…
HR Technology AiThority Interview with Nat (Rajesh) Natarajan, Chief Product & Strategy Officer at… Sudipto Ghosh Jan 4, 2023 Tell us about G-P, your current role, and your career journey. Access to diverse talent is critical for growing businesses. G-P connects ambitious…
Technology Kaleyra Announces New Slate of WhatsApp Chatbots AIT News Desk Dec 21, 2022 Kaleyra, Inc., the trusted communications platform for global enterprises and one of Juniper's top five global CPaaS leaders, has unveiled a new…
Machine Learning Decoding AI: Types of AI and Machine Learning Models AIT Staff Writer Dec 21, 2022 AI can be broadly classified into reactive machines, limited theory, theory of mind, and self-aware.
AIT Featured Posts Understanding AI: How to Transform Marketing and Advertising Operations in Healthcare Companies Sudipto Ghosh Dec 12, 2022 AI is one of the most powerful technologies used by the marketing and advertising teams in an organization. Every day, there is a new innovation in AI…
Decision Tree Learning How Companies Are Using AI to Alleviate Labor Shortages Shahar Chen Nov 29, 2022 Three of every four companies have reported talent or labor shortages and difficulty hiring–a 16-year high. Profound social, economic and demographic…
Machine Learning Top Uses of AI and IoT AIT Staff Writer Oct 26, 2022 The global pandemic has fueled the development of new technologies at an unprecedented rate. AI and machine learning, together with automation,…
Machine Learning NVIDIA Launches Large Language Model Cloud Services to Advance AI and Digital Biology AIT News Desk Sep 22, 2022 NVIDIA NeMo LLM Service Helps Developers Customize Massive Language Models; NVIDIA BioNeMo Service Helps Researchers Generate and Predict Molecules,…
Machine Learning Sinch Launches Its AskFrank Question-answering Search Engine To Improve Chatbots And Knowledge Base AIT News Desk Sep 13, 2022 AskFrank integrates with any business’s chatbot, contact center, website or knowledge base using AI to provide answers simply and quickly to…