chatbots

In its mission to enable companies to have greater visibility into their AI models, Arthur releases the first complete monitoring solution for NLP…

Addition of Madrid-based Fonetic extends Sabio’s AI and Automation portfolio Fonetic is one of Spain’s leading providers of specialist cloud-enabled…

The messaging app comes with a number of features to make communicating globally much easier Gem4me is a multifunctional mobile messenger…

Please tell us about your current role and responsibilities at ReadSpeaker. I was appointed President – North America of ReadSpeaker on May 1,…

Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents Mindsay’s customer service automation…

The Expectations of Consumers From Customer Care Centers Have Started Going Back to Normal too; Companies Digitalizing The Structure According to a…

Social media is consumed with posts of people complaining about bad customer experiences, services not meeting their expectations and being letdown.…

Infosys, a global leader in next-generation digital services and consulting, announced the launch of Infosys Cortex, its customer engagement platform.…

TeamViewer, a leading global provider of secure remote connectivity solutions and workplace digitalization technology, announced its acquisition of…

Artificial intelligence is catching up with human intelligence. Take natural language processing (NLP). Now at the forefront of emerging consumer…