Espressive Named a Leader by Independent Research Firm in Chatbots Evaluation
Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced it has been named a leader in The Forrester…
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chatbots
IMImobile Helps King’s College Hospital to Advance Its ‘Digital by Default’ Strategy and Support Its…
Global cloud communications software and solutions provider IMImobile PLC, announces that its healthcare division, Healthcare Communications, is…
Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced…
Annual NICE inContact Customer Experience Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering…
K12 Insight Unveils Chatbot Let’s Talk to Create Efficiencies and Provide Always-on Customer Service
K12 Insight has revealed Let’s Talk! Assistant, the first-ever chatbot designed to help school leaders to provide always-on customer service, create…
CXInfinity Launches AI-Driven Digital Omnichannel Platform
Today, 70% of banking takes place online. Customers prefer to engage with a brand via more than 3 or 5 channels. The shift of customer behavior …
The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support…
CommBox, the all in one conversational AI-Powered platform, announced that in H2 2020 it sees a huge demand in customer requests to deliver a more…
Mendix and Deloitte Canada Announce Strategic Alliance to Build Low-Code Digital Solutions
World's leading professional services firm will create Canadian-based Centers of Excellence to train and certify 50 Mendix software developers…
The AI Journal, Finds in Its AI in a Post-COVID-19 World Report That 72% of Business Leaders Feel…
Business and technology leaders have pointed to a range of opportunities provided by Artificial Intelligence to support the economy's revitalisation,…
Conversational AI: The Future of Customer Service Beyond the COVID-19
Businesses are recognizing the need to leverage conversational AI to provide satisfactory customer service experience.
In 1956, the term artificial…
Aunoa Starts Deploying Its Conversational Artificial Intelligence Messaging Chatbots in America
Spanish company Aunoa will start deploying its Conversational Artificial Intelligence chatbots in the United States and Latin America before the end…