Analytics Tealium and Invoca Partner to Orchestrate Better Customer Experiences and Maximize Marketing ROI AIT News Desk Jan 29, 2020 New Partnership Enables Organizations to Better Engage With Customers in Real Time by Unifying Inbound Call Analytics Data, Conversational Insights,…
Computing Accenture Helps United Utilities Build and Deploy a Digital Workforce Management Solution, Based on… AIT News Desk Jan 24, 2020 Accenture has helped United Utilities, the UK’s largest listed water company, build and deploy a new digital workforce management solution built on…
Security Quantum Introduces Highly-Secure, Off-Line Protection Against Ransomware AIT News Desk Jan 23, 2020 Quantum's New Ransomware Protection Packs Store Data in an Offline Vault, Using Active Vault Software to Eliminate Tape Handling Quantum Corp.…
Machine Learning Netwrix Reveals Top Seven It Predictions for 2020 AIT News Desk Jan 16, 2020 Netwrix Analysts Named Targeted Ransomware, Attacks on AI-Based Solutions and Data Privacy Challenges as the Top Three It Trends That Will Affect…
Analytics Segment Launches Privacy Portal to Help Businesses Proactively Manage and Protect Their Customers’… AIT News Desk Jan 16, 2020 New Product is Available Immediately to All Segment Customers at no Additional Cost Segment Synapse – Segment, the customer data infrastructure…
Security Onfido Achieves SOC 2 Type 2 Compliance AIT News Desk Jan 16, 2020 Independent assessment demonstrates company’s commitment to safeguarding customer data and privacy Onfido, the global identity verification provider,…
Analytics Claravine Hires Industry Leader and Opens NYC Office to Accelerate Growth AIT News Desk Jan 16, 2020 Claravine Hires Industry Veteran E.J. Freni to Spearhead Growth as the Company Rapidly Expands Its Presence to Help Brands and Agencies Automate Core…
Guest Authors CCPA Data Compliance Michael Bird Jan 14, 2020 Thanks to the internet, we can now shop for clothes, buy and sell stock, share videos of our pets doing tricks, and plan a vacation from the comfort…
Guest Authors New Decade: New Customer Experience Standards to Live by Rachel Lane Jan 14, 2020 If you’re like me, and I’m assuming many of you reading this are - you think about customer experience (CX) all the time and how it impacts our…
Guest Authors How Technology is Giving Customers Their Power Back Jaykishan Panchal Dec 19, 2019 When it comes to emerging technology, most consumers are often quite fearful of this kind of change. Many are concerned that automation will eliminate…