Customer Experience Intercom Adds New Products to its Engagement OS, Reinventing Traditional Customer Engagement Models AIT News Desk Mar 23, 2022 Intercom, the Engagement OS, launched two new products: Surveys, the only tool if its kind that equips businesses to capture and act on real-time…
Cloud Dialpad Announces Strategic Partnership with MIA Distribution to Bring Cutting Edge Business… AIT News Desk Mar 23, 2022 Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced its strategic partnership with MIA Distribution, the…
Sales and Customer Support iQor Opens Third Call Center in the Caribbean AIT News Desk Mar 22, 2022 Expansion Continues in Trinidad and Tobago With 40,000 More Square Feet iQor, a managed services provider of customer engagement and…
Customer Experience Drips CEO Appointed to Professional Association for Customer Engagement Executive Committee AIT News Desk Mar 21, 2022 Founder of AI-Powered Conversational Outreach Platform Named to the Executive Committee of Consumer Advocacy Organization Drips, the founders…
Cloud Mavenir Announces Business Communications Portfolio AIT News Desk Mar 18, 2022 Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud and transforms the way the…
Life Sciences IQVIA Launches OCE+ To Deliver Enhanced AI-Driven Customer Engagement AIT News Desk Mar 17, 2022 --IQVIA announced the launch of OCE+, the first of several new advancements to its leading life science customer engagement platform. OCE+ adds…
Customer Experience Alghanim Drives Insights-Driven, Cross-Brand Marketing with Algonomy’s CDP AIT News Desk Mar 15, 2022 Multi-brand conglomerate leverages AI-powered real time decisioning to personalize the omni channel shopping experience Algonomy, the only…
Customer Experience Conveyer Raises $14 Million in Funding for its Customer Engagement Platform AIT News Desk Mar 14, 2022 Conveyer, a customer engagement SaaS platform, closed a $14 Million round with funding from HearstLab and other leading investors. This round…
Cloud BT Selects Google Cloud as Strategic Partner for Group-Wide Data and AI Transformation AIT News Desk Mar 10, 2022 Google Cloud and BT announced a strategic, five-year partnership to accelerate BT's company-wide digital transformation. The collaboration will…
HR Technology MiaRec Announces Call Recording and Workforce Engagement Solution for Microsoft Teams AIT News Desk Mar 10, 2022 MiaRec Inc., a global provider of customer and workforce engagement software, has announced the launch of a new solution for Microsoft Teams. MiaRec's…