customer engagement

Frontier Communications (FYBR) announced Melissa Pint has been appointed Chief Digital Information Officer. Ms. Pint will report directly to President…

HawkEye 360 Inc., the world's first commercial company to pioneer radio frequency (RF) data and analytics from space-based satellites, announced it…

IQVIA, a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry, announced…

Total Expert, the customer experience platform purpose-built for modern financial institutions, announced that Horicon Bank will leverage Total Expert…

AI Company adds $33 million in new equity financing from Novartis (dRx Capital), Eli Lilly and Company, McKesson Ventures and existing investors to…

Harbert Brings Decades of Expertise in Marketing for High-Growth Tech Companies Delphix, the industry leading data company for DevOps, announced the…

Symend’s first-of-its-kind report sheds light on the state of consumer expectations around digital transformation, the impact of digital fatigue on…

Nteraction announces the launch of its new platform transforming Sales Engagement by integrating digital content, analytics and Artificial…

The Society Deploys Integrated Cloud Contact Centre and Communications to Enable Employees to Work and Engage Customers Remotely 8x8, Inc.0…

NICE Enlighten AI enables in-the-moment complaint management, remediation and mitigation by automating the analysis of every interaction through…