customer engagement

The inaugural survey offers unique insights into how leading companies are strategically propelling innovation to shape the future and catalyze change…

AI training initiative is first in new GSMA Advance series aims to build skills, foster innovation and champion workforce diversity The GSMA and IBM …

Able Customer Data Platform (CDP), an innovator in advanced customer journey analytics, announces the launch of its integration with Calendly, the…

New Use Cases Available for NADA Optimize Customer Services, Reporting and Sales Operations in Dealership and Web-based Interactions Brand…

Worldwide provider of GDS to enhance existing investment in ServiceNow's Customer Experience platform with 3CLogic's certified solution to optimize…

Leading omnichannel premium beauty destination has chosen Zeotap CDP to Orchestrate Multi-channel Interactions with its customers Zeotap, the easy,…

Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…

Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…

Realm Accelerates Contact Center Performance with AI-Driven Efficiency and Insights USAN, a leader in customer engagement solutions, is proud to…

 As a veteran leader in the customer engagement space, Hecht brings cross-industry experience in marketing, sales, and operations combined with…