customer experience

Harte Hanks Inc., a leading global customer experience company focused on bringing companies closer to customers for nearly 100 years, announced that…

As brand marketers continue to prioritize customer experience (CX), those that will see the most ROI in the coming year are those using a Martech…

nShift, the global leader in parcel delivery management, is collaborating with pinDeliver, the cloud-based delivery platform, to offer its customers a…

iRobot Corp., a leader in consumer robots, introduced iRobot OS, an evolution of the company's Genius Home Intelligence platform. iRobot OS delivers a…

SANDSIV’s highly secure, hyper-modern, on-premises VoC solution has enhanced Swisscom’s position as a leader in Customer Experience Swisscom,…

Solution improves the customer experience, reduces contact center costs, and is compatible with Google Cloud technology Intrado Corporation, a global…

Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…

Brands can now use Emplifi’s Social Marketing Cloud to manage, measure, and create exciting video content for their TikTok audiences. Emplifi,…

Brings together software and hardware developers, operators, and cloud service providers to co-create solutions to define a new era of customer…

Mobileum Inc., a leading global provider of analytics solutions for roaming and network services, security, risk management, testing and service…