customer experience

ZoomInfo, a global leader in modern go-to-market software, data, and intelligence, announced it has expanded its international presence with the…

Partnership will enable companies in the Philippines to uncover rich customer insights and maximize value from their CX initiatives Alida, a leader…

SAP SE announced availability of experience-driven journey to process analytics. The new offering correlates experience data from user surveys…

Hero Digital, a leading digital customer experience transformation company, announced it has hired industry veteran Erin Lynch as its new Chief…

HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…

The FINEOS Corporation, the leading core platform for life, accident and health insurance globally, released a set of product updates within the…

Calix Support Cloud wins TMC’s CUSTOMER Product of the Year in recognition of the transformational customer support benefits it gives even the…

Anzu and Oracle Moat enable first-to-market viewability measurement of in-game ads across direct and programmatic inventory on mobile and PC…

NICE’s comprehensive WFO platform is highly ranked by customers from 14 companies evaluated NICE announced that it has been recognized by…

Insurer improves customer experience with diversified digital payment options One Inc, the leading digital payments network for the insurance…