Security authID.ai Announces New Hires and Appointments AIT News Desk Nov 26, 2021 Expansion Reflects authid.AI’s Commitment to Customer Experience Upon New Phase of Growth authID.ai, the leading provider of secure, mobile,…
Bots/Intelligent Assistants Talisma Announces Partnership With Abu Dhabi Commercial Bank To Implement AI Powered WhatsApp… AIT News Desk Nov 24, 2021 Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions announced its partnership with Abu Dhabi Commercial Bank (ADCB),…
Customer Experience NICE Adds Powerful Innovations to Optimize Workforce Management and Improve Experiences for Digital… AIT News Desk Nov 23, 2021 The NICE WFM suite empowers organizations to simplify management of the workforce in the digital age, afford flexibility and boost customer and…
Customer Experience Tech Mahindra Partners with TANESCO to Drive Digital Transformation and Improve Efficiency AIT News Desk Nov 23, 2021 One of the biggest Utility Transformation Deals to support future ready applications including Geo Information System, IT Infra/Network, while…
Customer Experience First Orion Collaborates With NICE CXone to Help Customers Create a True Digital Call Experience… AIT News Desk Nov 23, 2021 First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers First Orion, a leading provider of branded…
Martech Similarweb Adds Walmart, Target, Best Buy and Chewy Consumer Insights to Its Shopper Intelligence… AIT News Desk Nov 23, 2021 Launched in July with Amazon insights, the platform now covers four additional U.S.-based online retail giants Similarweb, the digital…
Martech Chargify Joins The HubSpot App Marketplace AIT News Desk Nov 23, 2021 Chargify with two-way HubSpot integration now available to help marketing, sales, and customer success teams better manage B2B subscriptions…
Customer Experience Concentrix Announces Acquisition of PK, A Leading Global CX Design Engineering Company AIT News Desk Nov 22, 2021 Brings strong portfolio of intellectual assets and advanced CX technology Significantly enhances CX digital transformation capabilities at scale…
Sales and Customer Support Accenture To Acquire Tambourine To Strengthen Its World-Class Commerce Transformation Capabilities… AIT News Desk Nov 19, 2021 Accenture has agreed to acquire Tambourine, an e-commerce customer experience agency with award-winning capabilities in cloud-based technologies in…
HR Technology Tealium Appoints Adrianne Court to Chief Human Resources Officer AIT News Desk Nov 18, 2021 Court brings 25+ years of Human Resources and executive leadership experience to leading consumer data platform Tealium, the industry-leading…