customer experience

Ada AI Agent to integrate with Dixa's conversational customer service platform, delivering seamless AI-powered automation across the entire customer…

Ecom Express Limited, a tech-driven logistics solutions provider, announces the launch of Bulls.ai to simplify address related challenges for delivery…

XY Retail, a leader in omnichannel retail solutions, announced that renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its…

Kepler Analytics, the outside and in-store traffic analytics provider that’s challenging the way retailers think about people counting, released…

Two new industry standards championed by the Broadband Forum can help service providers further improve the quality of network services delivered to…

NCR Voyix Corporation , a leading global platform and provider of digital commerce solutions for the retail, restaurant and banking industries, and …

83% plan to increase investments in digital tools and technology, in particular AI as a driver of innovation and revenue growth, in the next 12-18…

EasyVista welcomes the vetted tech marketer to its executive leadership team. EasyVista, a global leading provider of ITSM, IT Remote Support and IT…

By leveraging customer data and predictive machine learning algorithms, EagleAI is ushering in the next generation of personalisation at scale Eagle…

Leading postal and ecommerce logistics provider SingPost teams with Boomi to accelerate customer onboarding by 75 percent Boomi, the intelligent…