customer experience

Please tell us about your current role and the team / technology you handle in the company. I’m currently the Vice President of Expert Labs for IBM…

Hi Rebecca, please tell us about your current role and the team. What types of problems is GBK Collective solving for clients?  I’ve always loved…

Turvo Appointment Scheduling, part of the Turvo Collaboration Cloud's suite of applications, empowers shippers to improve carrier, driver,…

COPC Inc., a global consulting, certification and training firm that has set the standard in customer experience (CX), is pleased to announce that it…

Innovator of Unified CRM Reveals New Insights from 500 Businesses and Tips for Reconnecting with Customers  The landscape for businesses has…

Higher Logic announced today the release of a set of community products aimed at companies who wish to build, retain, and grow a loyal base of happy,…

SugarCRM Inc. announced that American Marketing & Publishing (AMP), the leading provider of local marketing services for small, independent…

The global BPO leader will hire 1,000+ positions in Greece in 2021 to support client growth and serve 24 languages through its state-of-the-art…

In an attempt to revive an ailing travel industry, the creation of a digital ‘health pass’, digital documents holding everything from a negative COVID…

Please tell us about your current role and the technology you handle. As Chief Marketing Officer and marketing lead, my main goals and professional…