customer experience

IPFone Unveils The ChatGPT-Enabled 'IPFoneMate' for Enhanced Webex Interactions IPFone a pioneer in cloud communication services, is excited to…

VOZIQ AI, a leading provider of Predictive Customer Intelligence Solutions for subscription-based recurring-revenue businesses, is pleased to…

Paving the way for seamless integration and growth in the auto parts industry Infosys a global leader in next-generation digital services and…

Zesty's compelling, customer-centric value proposition, supported by its trusted cloud optimization technology and immense cost-savings earned the…

We are delighted to announce a strategic partnership that is set to transform the way brands connect with global consumers. Salsify, a leading Product…

Talkdesk expands on commitment to solve industry-specific CX challenges; seamlessly connects disparate resources on and off campus to improve…

McDonald’s Corporation and Accenture  announced an expansion of their strategic partnership to help execute McDonald’s strategy to leverage the latest…

New Cogito survey finds 46% of consumers prefer to speak to a human agent, but are comfortable with AI-assisted human interactions Cogito, the…

New advances in artificial intelligence drive the field of customer experience and employee optimization to the next level SuccessKPI Inc., an…

Results from respondents note critical success factors including cloud migration, knowledge management, voice to digital mix, and conversational…