Analytics Analog Devices Appoints Anelise Sacks as Chief Customer Officer AIT News Desk Feb 22, 2021 Analog Devices, Inc. has appointed Anelise Sacks as the company’s new Senior Vice President and Chief Customer Officer, effective immediately. An…
Martech Verizon Expands Its Customer Experience and Contact Center Portfolio With Genesys Cloud AIT News Desk Feb 22, 2021 As contact centers are relying on digital, remote-first operations, Verizon Business announced the addition of Genesys Cloud, as part of the company’s…
Technology Atos Grows Its Salesforce Capabilities and Completes the Acquisition of Profit4sf AIT News Desk Feb 22, 2021 Atos announced that it has completed the acquisition of Profit4SF, a Dutch-based technology and management consulting company specializing in…
Life Sciences Seven Out of 10 Patient Experience Professionals Identify Contact Center as a High Priority and… AIT News Desk Feb 22, 2021 Legacy solutions impede health care industry’s ability to provide optimal patient experience Majority of patients surveyed do not believe health…
Financial Services SeABank AI Accelerates Digitization of Banking Ops AIT News Desk Feb 19, 2021 Viewing digitization as a pillar vital to support banking progression, Southeast Asia Commercial Joint Stock Bank (SeABank - Vietnam) continuously…
Martech Customizing the Customer Experience in the Recovery Era Lakshmi Srinivasan Feb 19, 2021 Even as we continue to endure the tragic effects of the global pandemic, businesses are looking forward to a future recovery and how to address…
Investment Satishwar Balakrishnan Appointed as Aegon Life’s MD & CEO AIT News Desk Feb 19, 2021 Aegon Life Insurance, India’s first digital-only life insurance company, elevated Satishwar Balakrishnan to be the Managing Director & Chief…
IT and DevOps Sourcepass Launches to Revolutionize the IT Services Industry AIT News Desk Feb 19, 2021 IT Services Provider leads the charge to fully digitize the customer experience for the ever-growing SMB market Sourcepass announces its launch and…
Autonomous Vehicles Volta Industries Names Former Tesla Executive Drew Bennett Senior Vice President of Network… AIT News Desk Feb 19, 2021 Volta Industries, Inc. (Volta), an industry leader in commerce-centric electric vehicle (EV) charging networks, announced that it has named Drew…
Cloud Fuze Announces Industry Strategy and Solutions to Extend its Leadership in Enterprise Cloud… AIT News Desk Feb 19, 2021 Beginning with manufacturing, Fuze launches tailored communications experiences to drive operational efficiency and productivity Fuze, the leading …