customer experience

Calldesk, the European pioneer in AI-powered voice agents, and Talkdesk, the cloud contact center for innovative enterprises, announced a partnership…

SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, launched its new customer experience…

Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…

AI-driven observability leader enables managed service provider to accelerate alignment of clients’ IT and digital business models for unparalleled…

ISG Provider Lens™ report finds providers with digital capabilities, including cloud platforms, held strong advantage when responding to sudden…

DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for…

Unique System to Speed Actionable Insights, Reduce Cost and Increase Revenue for Government Agencies Rekor One’s™ proprietary technology has six…

Mobile-ready low-code solution supports health and safety for automaker’s offices across the U.S. Appian announced that Volkswagen Group of America,…

New CEM platform release allows financial institutions to deliver more personalized moments in a digital relationship Doxim, a leader in Customer…

WarnerMedia announced Jean-Paul “JP” Colaco as the head of Advertising Sales. With a dynamic history spanning advertising, technology and media,…