Machine Learning Equipment Depot Becomes an Early Adopter of AWS Supply Chain in the Material Handling Industry PR Newswire Dec 5, 2023 Equipment Depot, America's largest independently operated material handling and equipment rental source, announces it is the first in the material…
Machine Learning Brooks Brothers Partners with Metrical to Drive E-Commerce Growth Cision PRWeb Dec 2, 2023 Brooks Brothers uses Metrical's IntentAI platform to enhance customer experience and loyalty without sacrificing privacy. Brooks Brothers,…
customer Experience Blueshift Achieves the new AWS Advertising and Marketing Technology Competency Business Wire Dec 2, 2023 Blueshift, a customer engagement platform, announced that it has achieved the Amazon Web Services (AWS) Advertising and Marketing Technology…
Technology Contentful Achieves the New AWS Advertising and Marketing Technology Competency for Digital Customer… PRNewswire Dec 1, 2023 Contentful empowers digital teams to collaborate, craft and deliver impactful digital experiences faster and at scale Contentful, a composable…
Technology Cyara Announces NICE CXexchange Marketplace Availability Business Wire Dec 1, 2023 Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara,…
Machine Learning SAS Achieves the New AWS Advertising and Marketing Technology Competency Business Wire Nov 30, 2023 SAS empowers marketing organizations with cutting-edge AI and analytics to create personalized customer journeys that drive value at scale SAS, a…
Technology TTEC Opens New Global Customer Experience Delivery Center in Cape Town PR Newswire Nov 30, 2023 Dedicated facility part of TTEC's purposeful expansion in Africa, grows global delivery footprint TTEC Holdings a leading global CX (customer…
Machine Learning Amazon Connect Enhances Worker Productivity, Savings, and Customer Service With Generative AI Business Wire Nov 29, 2023 Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs…
Technology Accenture to Acquire Rabbit’s Tale to Strengthen Its Creative & Digital Customer Experience… Business Wire Nov 29, 2023 Bangkok-based Rabbit’s Tale will deepen Accenture Song’s ability to create more compelling and personalized digital experiences on a larger scale…
Technology Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry Business Wire Nov 29, 2023 Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions…