customer experience

New 7.ai Report Examines the Gap between Consumer and Business Perceptions of Customer Experience, with Expert Recommendations on the Path Forward…

New survey from TELUS International reveals that corporate learning and development programs are important to over three-quarters of Americans and…

HashCash Consultants accelerates the digital transformation of global banking systems through highly scalable and advanced core banking solutions for…

Genesys Customer Experience Innovation Awards recognize companies from around the globe for their innovation and transformational customer…

Companies can have real-time customer conversations via Apple Messages directly in Zendesk Support Apple and Zendesk announced the general…

CSPi Technology Solutions, a CSPi Inc. business and a solution provider delivering managed IT, professional IT and cloud services announced that CRN®,…

Alastair Mills and Mike Ing, in partnership with LDC, have brought together DoubleEdge Professional Services, Foehn, and Metaphor IT in ambitious…

Customer experience ranking for Kryon's robotic process automation (RPA) products and services increased by seven points compared to previous score…

Digital Okta, an Abu Dhabi based cloud services provider focused on enabling digital transformation journeys for businesses with cloud, mobility, IoT…

Awards recognise sales and customer service excellence across Asia-Pacific TTEC Holdings, Inc., a leading digital customer experience technology…