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TTEC Wins Gold Stevie Award For Innovative Use Of Technology In Human Resources

Awards recognise sales and customer service excellence across Asia-Pacific

TTEC Holdings, Inc., a leading digital customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, earned a Gold Asia-Pacific Stevie Award for Innovative use of technology in Human Resources for its innovative CultureCX employee program.

In addition to the Gold award, the company took home Silver awards in two customer service categories:

  • Innovative Use of Technology in Customer Service
  • Innovation in Customer Service Management, Planning & Practice

“We are honoured to be recognised with Stevie awards based on our commitment to great customer and employee experiences,” said Arthur Nowak, SVP of Asia-Pacific Operations at TTEC. “Our CultureCX movement is all about digitising employee experiences to attract, support, and develop motivated individuals who can best represent brands from the inside-out.”

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The Asia-Pacific Stevie Awards are the only business awards program to recognise innovation in the workplace in all 29 nations of the Asia-Pacific region. The Stevie Awards are widely considered to be the world’s premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for 18 years.

Nicknamed the Stevies for the Greek word for “crowned,” the winners will be celebrated during a virtual (online) awards ceremony on Tuesday, 22 September.

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More than 1,000 nominations from organisations across the Asia-Pacific region were considered this year. Gold, Silver and Bronze Stevie Award winners were determined by the average scores of more than 100 executives around the world acting as judges in May and June.

“This year’s winning nominations are testament to the resiliency and innovation of organisations in the region, many of which continue to succeed despite the challenges of the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher.  “Although we are disappointed that we cannot stage the in-person awards banquet we had planned for Hanoi, Vietnam this year, we look forward to celebrating many of this year’s winners during our virtual awards ceremony on 22 September.”

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