customer experience

How often do you use on-demand delivery services such as Postmates or Instacart? For more than 22.4 million consumers who’ve spent $57.6 billion in…

World’s Top Luxury Sports Car Maker Automobili Lamborghini Is Accelerating Trust and Authenticity with Salesforce Blockchain Within months of its…

According to a customer experience report published by NewVoiceMedia, US companies lose more than $62 billion annually due to poor customer service.…

Payments provider brought on to deliver borderless ecommerce Space NK London Apothecary has partnered with Adyen, the payments platform of choice…

Einstein Call Coaching Helps Managers Spot Trends Within Conversational Data and Provide Sales Reps with the Best Practices and Insights Needed to…

By Enhancing Its Footprint Within the APAC Region, Nice Incontact Continues Serving Global Customers with Exceptional Experiences NICE inContact …

Six in 10 Shoppers Agree Self-Checkout Solutions Provide an Improved Customer Experience Zebra Technologies Corporation , an innovator at the edge of…

Predictive Content released in beta for all Professional and Enterprise ActiveCampaign Customers ActiveCampaign, the leader in Customer Experience…

Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support Directly, a leader in…

There’s a lot of hype surrounding Artificial Intelligence (AI) in the Marketing world – and for good reason. As marketers, we know that intelligent…