Machine Learning Glia Completes 10th Year of Growth Fueled by Strong Adoption of its Digital Customer Service… AIT News Desk Jan 11, 2023 Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion…
Machine Learning Brierley to Demonstrate Latest in Loyalty Program Innovations with Facial Verification Technology at… AIT News Desk Jan 11, 2023 Integration with PopID technology revolutionizes the way consumers participate in loyalty programs and redeem rewards Brierley, an…
Machine Learning Boomerang Modernizes Airports Lost and Found Operations, Boosting Operational Efficiency and… AIT News Desk Jan 10, 2023 Intelligent AI matching technology will help Savannah/Hilton Head and Syracuse Hancock International airports seamlessly connect travelers with lost…
Customer Experience Southwest Airlines Announces Leadership Promotions AIT News Desk Jan 10, 2023 Southwest Airlines announced five Leadership promotions across several Departments. These changes, which are effective immediately, represent phase…
Machine Learning NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi AIT News Desk Jan 9, 2023 New capabilities for NEVA Discover present advanced automation experience NICE announced new RPA (Robotic Process Automation) capabilities in…
Technology Infobip Reveals The Five Most Significant Trends In Customer Experience And Omnichannel… AIT News Desk Jan 9, 2023 Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to…
Customer Experience Amory Somers Vine Joins Expereo as Director of CX AIT News Desk Jan 9, 2023 Expereo, the world’s leading provider of managed network solutions, welcomes into its ranks Amory Somers Vine, Director of Customer Experience. The…
Customer Experience AiThority Interview with Ritu Bhargava, Chief Product Officer at SAP CX Sudipto Ghosh Jan 9, 2023 Please tell us a little bit about your journey and what inspired you to go down this particular career path? I grew up watching my parents’…
Customer Experience Flueid and FirstClose Integrate to Deliver Accelerated Title Decisions and Simpler Closings for Home… AIT News Desk Jan 7, 2023 Flueid, the leading real estate technology company using title data and insights to fuel transactions from end-to-end, announced an integration with…
Technology TELUS International Completes Acquisition Of Willowtree, A Full-service Digital Product Provider AIT News Desk Jan 5, 2023 Premium front-end design and development competencies open joint cross-selling opportunities across a more highly diversified client base Robust…