customer experience

Good processes are at the heart of maintaining customer trust. There is however a key factor holding back the speed of insurance: trust. Therefore,…

HeavyRF solution offers a comprehensive view of how network assets serve customer experience at any scale; Charter Communications to collaborate…

ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insights from customer data, announced a partnership with…

Mindtree, a global technology services and digital transformation company, announced that it has enabled the UK's leading retailer of technology…

According to new data released from ActiveCampaign, the leader in Customer Experience Automation (CXA), 60% of consumers indicate negative sentiment…

LSPediA Inc., a leading cloud solutions provider for the pharmaceutical industry, welcomes Patrick O'Donohue to its Leadership Team as Vice President…

Phase one of the launch will cover certain parts of Lagos and Nigeria The historic launch is set to provide consumers and enterprises…

“SiteSpect is announcing a substantial new growth investment to further revolutionize how companies deliver the best experience to their customers,”…

A new report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and…

Year-on-Year ad spend jumps 19% globally and 10% in Southeast Asia Airline and accommodation sectors see an increase in ad spend as…