Customer Experiences

Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight,…

Datum Future announced the results of its Customer Journey Sandbox - an initiative aimed at empowering people to access new services built on…

Spring 2022 product release delivers customer-led enhancements to build the total experience Alida, a leader in Total Experience Management (TXM),…

Vonage Communications APIs enhance and build improved customer experiences Vonage, a global leader in cloud communications helping businesses…

Adobe and DocuSign alum to deepen and scale Amplitude’s customer-centric approach  Amplitude, Inc, the pioneer in digital optimization, announced the…

Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Talkdesk, Inc., a global cloud contact center leader for…

Mastercard has completed its acquisition of Dynamic Yield from McDonald’s. Dynamic Yield—a state-of-the-art personalization platform and decision…

Chatmeter, a reputation management platform for multi-location brands offering data-driven solutions that deliver breakthrough customer experiences,…

Digital identity leader, Prove, partners with MMA Star Anthony Pettis-backed NFT venture, providing solutions to accelerate user onboarding and…

The Retail Data Cloud breaks down data silos across the industry, enabling businesses to drive agility, deliver exceptional, personalized…