Anexinet Accelerates Contact Center Modernization With New Kickstart Program
Anexinet Corporation, a leading strategy, technology, and transformation service provider, announced its new Contact Center Strategy Kickstart…
Browsing Tag
Customer Experiences
UserTesting Introduces Test Templates to Help Companies Understand Changing Customer Perceptions…
The latest templates are designed to drive greater insights across an organization and bridge the divide of changing consumer behaviors and…
Narvar Partners with Rise.ai to Simplify Returns, Enabling Merchants to Retain Revenue and Grow…
Narvar, the pioneer in post-purchase customer experiences, announced a partnership with Rise.ai, the leading Gift Card and Store Credit solution for…
Qualtrics and ServiceNow Strengthen Customer Service Experiences with Powerful Solution
New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech…
Klaviyo Introduces Klaviyo One, a Unified Customer Platform For Large Companies That Need Scale and…
Integrated customer data platform and marketing automation engine helps large brands deliver customer experiences that feel completely…
West Ham United Scores Big With Mapp
Mapp chosen to create a unified supporter view across all the football club’s websites, while providing a hyper-personalised fan experience
Mapp, the…
Tealium Releases “Organization of the Future” Report Detailing How to Structure Teams…
Tealium, the most trusted and world's largest independent customer data platform (CDP), released an "Organization of the Future" report outlining how…
AiThority Interview with Wendy Johnstone, Chief Operating Officer at Zendesk APAC
Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic?
Thank…
CallMiner Introduces Combined Workforce Intelligence Capabilities to Elevate Agent Experience and…
New and expanded features include call and screen recording, video playback, after-work automation and quality forms to complement automated…
Alteryx Accelerates Customer Innovation in the Snowflake Data Cloud
Alteryx, Inc., the Analytics Automation Company, announced that it has been awarded four Snowflake Competency badges for its proven success automating…