Customer Experiences

Flexible and convenient in-store customer experiences drive loyalty Direct Source, a tier-one retail technology services and solution provider, …

Uniphore joins Cisco SolutionsPlus Partner Program Uniphore, the leader in Conversational Automation, announced that it has joined Cisco…

Research, which incorporated real customer data for the first time, has tipped the balances in 2021 Dynamic Yield, the Experience Optimization…

CN, a world-class transportation leader and trade-enabler serving North America, and Google Cloud announced a seven-year strategic partnership to…

Investments aimed at product innovation, talent, and global expansion to enable enterprises to compete and win in a software-first economy…

New brand positioning underscores commitment to exceed rising customer and employee expectations Hinduja Global Solutions  unveiled a new brand…

Zenarate, the world's leading conversation simulation solution, announces its AI Coach is supporting global banks, large BPOs, and leading companies…

Acquisition enhances Cognizant's ability to deliver premium custom software product engineering Cognizant announced it has agreed to acquire…

mParticle, the largest independent Customer Data Platform, today announced the general availability of Calculated Attributes, enabling brands to turn…

Acquisition bolsters end-to-end content services capabilities Deloitte Digital, the experience consultancy, announced that Deloitte acquired Ad2Pro…