Customer Experiences

Brands can integrate Digital River’s Payments and Risk solution into their commerce platform Today Digital River, the most experienced global…

First-of-its-kind, AI-powered, out of the box ENLIGHTEN behavioral models provide real-time agent guidance during interactions to create unparalleled…

Contract Lifecycle Management Leader Named Runner-Up in both Alliance Global ISV and Manufacturing Categories Icertis, the leading provider of…

New offerings accelerate ROI on Customer Data Platform investments Acxiom, the customer intelligence company whose data-driven solutions create…

The CoreMedia Content Cloud is now available on the commercetools Integration Marketplace CoreMedia, developer of the agile content management and…

Genesys deepens partnership with Microsoft to help enterprise contact centers improve employee and customer experiences Genesys, a global leader in…

Humach, a leading agent and technology outsourcer, has completed the acquisition of InfinitAI, a Colorado-based provider of purpose-built artificial…

HP Amplify arms partners with the capabilities and insights required to drive growth in the customer-driven digital age HP Inc. unveiled HP Amplify,…

The duo will help scale and sharpen the customer experience and technology architecture of Total Expert’s growing product suite Total Expert, the…

One of the world’s largest financial services organizations collaborates with AWS to deliver new products, enhance customer experiences, and drive…