Technology Andar Software’s Andar/360 CRM Replaces Multiple Legacy Systems for Greater Twin Cities United… PR Newswire Mar 2, 2023 Andar Software, an industry-leading CRM software and cloud hosting provider, announces that Greater Twin Cities United Way (GTCUW) will transition…
Technology UJET Appoints Kristin King as Chief Customer Officer Amid Record Customer Acquisition and Growth AIT News Desk Feb 14, 2023 Promotion of Kristin King as chief customer officer follows two years of customer-led growth and expansion of customer success and support teams…
Sales and Customer Support How Data and Technology Enhance the Human Touch in B2B Outbound Sales Henry Spitzer Feb 14, 2023 The global B2B industry is the largest it’s ever been and growing – on track to become a quarter trillion-dollar market in the next five years. As…
Machine Learning B2B Giant GoodFirms Discloses a New List of the Top-Performing AI Software AIT News Desk Feb 13, 2023 AI software has the potential to make better business decisions. Organizations worldwide are seeking the best AI software to augment their business…
Technology iQor’s Strategic Outsourcing Partnership With US-Based Energy Company Yields $14M in Annualized… AIT News Desk Feb 9, 2023 A Fortune 500 client in the energy industry realized $14 million in annualized savings after selecting iQor. The company selected iQor as their first…
Machine Learning SoundHound Unveils Dynamic Interaction With Generative AI AIT News Desk Feb 8, 2023 SoundHound AI,a global leader in voice artificial intelligence, today unveiled Dynamic Interaction With Generative AI, further extending the…
Technology Dominion Energy Virginia Plugs Into Oracle for Distribution Control and Outage Restoration AIT News Desk Feb 7, 2023 Dominion Energy Virginia is implementing Oracle Utilities Outage Management System and new advanced distribution management (ADMS) capabilities in …
Technology 65% of Consumers Say Negative Customer Service Interactions Motivate Them to Consider Switching… AIT News Desk Feb 2, 2023 Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…
Technology Talkdesk Joins the Jack Henry Vendor Integration Program AIT News Desk Feb 2, 2023 Talkdesk a global cloud contact center leader for customer-obsessed companies, announced that it has joined the Jack Henry Vendor Integration Program…
Machine Learning Insurtech COVU Leverages OpenAI to Streamline Insurance Agency Operations AIT News Desk Jan 30, 2023 COVU, the only all-in-one AI-enabled digital platform for insurance agencies, has released a new executive forecast on the industry shift toward using…