Mobile Hexindai Launches Social e-Commerce Platform Xiaobai Maimai AIT News Desk May 28, 2020 Hexindai Inc., a fast-growing consumer lending marketplace in China, announced that it has launched Xiaobai Maimai, a membership-based social…
Martech Vonage Contact Center helps Onecom Avoid Disruption in Customer Experience During COVID-19 AIT News Desk May 28, 2020 Vonage, a global business cloud communications leader, today announced that Onecom has maintained its commitment to outstanding customer service with…
Machine Learning Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and… AIT News Desk May 27, 2020 Advanced technology from Uniphore combined with decades of exceptional customer service know-how from Sitel Group will deliver new CX capabilities for…
AIT MegaMind AiThority Interview with Pegah Ebrahimi, COO at Cisco Collaboration Technology Group Sudipto Ghosh May 26, 2020 Hi Pegah, please tell us about your journey in technology and how you started at Cisco. I was appointed as COO of Collaboration at Cisco over a…
Martech Genesys Survey Finds Nearly 50% of Consumers Feel Companies Lack Empathy When Delivering Customer… AIT News Desk May 20, 2020 71% in multi-country survey notice more personalization in customer experiences thanks to technology It's a more efficient but somewhat impersonal…
Analytics MPO Recognized as “Visionary” in Gartner Magic Quadrant AIT News Desk May 19, 2020 Global Cloud Platform Offers a Revolutionary Approach to MESCBNs MPO today announced their recognition by Gartner as the sole “Visionary” in the…
Voice Fusion Announces Brian Crotty as Chief Executive Officer AIT News Desk May 18, 2020 Fusion, a leading provider of connectivity and advanced cloud solutions, announced that the company's Board of Directors has appointed Brian P.…
Cryptocurrency CoinFlip Launches CoinFlip Preferred, Offering a High-End Cryptocurrency OTC Trading Experience with… AIT News Desk May 15, 2020 CoinFlip Preferred Provides Excellent Pricing and Rapid Trade Execution with CoinFlip's Trademark Customer Service CoinFlip, the leading Bitcoin…
Machine Learning NVIDIA Jarvis Simplifies Building State-of-the-Art Conversational AI Services NVIDIA May 15, 2020 New Application Framework Enables Creation of Custom, Language-Based AI Services from Customer Support to Real-Time Transcriptions NVIDIA announced…
Machine Learning Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence… AIT News Desk May 14, 2020 Reply is the first acquisition for Kustomer, reinforcing Kustomer’s commitment to AI and machine learning capabilities throughout the customer…