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Customer Service

Hotels Worldwide Check Into Cloud with Oracle

Global Hotel Brands Embrace Oracle Cloud Hospitality Solutions to Modernize Operations Hoteliers know they must deliver exceptional experiences…

Jason Brings to Persado More Than 20 Years of Experience Driving Digital and Marketing Transformation Jason Heller, former partner and global lead…

Reliability, comprehensive reporting and analytics are crucial to HOUST implementing Talkdesk Enterprise Cloud Contact Center across 19 offices…

Athletic Department Also Analyzing Data to Optimize Student-Athlete Academic Success NC State Athletics and SAS will collaborate to use SAS…

AnsweriQ CEO Pradeep Rathinam Joins Freshworks as Chief Customer Officer to Maximize Customer Success Freshworks Inc., the customer engagement…

Chatbots are the hottest digital technology phenomenon. The evolving business needs and advancements in messaging platforms are resulting in rapid…

Gyrfalcon Technology AI accelerator chips exhibit high reliability in extreme data-centric operations and keep energy consumption to a minimum…

By the end of 2019, the total value of eCommerce retail sales could reach $3.4 trillion, closing a decade of steady growth. The online shopping…

Monthly live Demo to showcase features of Microsoft’s Cloud ERP software Intellitec Solutions, based in Newark, DE, has announced a series of live…

The ‘Micro-Volunteering’ App Expands, Inviting Companies to Join the Popular Visual Support Community Be My Eyes, the mobile app that allows…