Technology AuraPortal Announces Move Beyond RPA to Deliver Hyperautomation AIT News Desk Jun 26, 2020 A complimentary copy of the Gartner report "Move Beyond RPA to Deliver Hyperautomation" has been made available on AuraPortal's website According…
Martech Uniphore Named in the 2020 Gartner Cool Vendors in CRM Customer Service and Support Report AIT News Desk Jun 25, 2020 Seven years after being recognized as a Cool Vendor in Human-Machine Interfaces1, Gartner revisits Uniphore and writes about “Where are they Now”…
Security PCI Pal Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk AIT News Desk Jun 23, 2020 The partnership offers enhanced security and compliance to Talkdesk customers and partners worldwide PCI Pal, the global provider of secure payment…
Natural Language Rasa Raises $26 Million in Series B Funding, Led by Andreessen Horowitz AIT News Desk Jun 23, 2020 Leading Conversational AI Company Will Expand Open Source Product, Developer Education, and Commercial Offerings Rasa Technologies, Inc., the…
SaaS Gartner’s Software Advice Names Bright Pattern a 2020 FrontRunner for Call Center Software AIT News Desk Jun 23, 2020 Out of Over 100 Products Evaluated by Gartner, Bright Pattern Was Named a Leader in the 2020 Call Center Software Frontrunners Quadrant With Customer…
Security Axis Security Included in Gartner’s Market Guide for Zero Trust Network Access AIT News Desk Jun 22, 2020 Axis Security, the secure application access company, announced that it has been identified as a Representative Vendor in Gartner's Market Guide for…
Computing Zilliant Enables B2B Companies to Tap Directly Into the Cloud-Native IQ Platform to Build SmartApps AIT News Desk Jun 16, 2020 B2B companies can use the unmatched scalability and flexibility of the cloud-native IQ Platform to operationalize data science and AI solutions to…
Analytics Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center AIT News Desk Jun 12, 2020 Evaluation based on ability to execute and for completeness of vision Kustomer, the omnichannel SaaS platform reimagining enterprise customer…
Computing How a Breach and Attack Simulation Platform Can Improve Your Cloud Security AIT News Desk Jun 11, 2020 Chris Foster, Director of Solutions Architecture, XM Cyber, explains how breach and attack simulation can improve cloud security You don't need a…
Martech ServiceNow Named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center AIT News Desk Jun 11, 2020 ServiceNow’s CSM solutions reimagine the customer experience to empower agents and drive fierce customer loyalty ServiceNow, the company that makes…