Mobile Genesys Messaging With WhatsApp Simplifies Communication Between Businesses and Consumers AIT News Desk Mar 12, 2020 Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…
Computing Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free With Talkdesk Boost… AIT News Desk Mar 5, 2020 Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…
Machine Learning Genesys Acquires nGUVU to Bolster Employee Experience Capabilities and Empower Tomorrow’s… AIT News Desk Mar 4, 2020 New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…
Machine Learning Genesys Acquires nGUVU to Bolster EX Capabilities and Empower Tomorrow’s Workforce with Gamification… AIT News Desk Mar 3, 2020 New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…
Computing Genesys Cloud Now Available on AWS Marketplace AIT News Desk Feb 27, 2020 Simplified Procurement and Administrative Processes Make It Easier for Enterprises to Access the Market-Leading Cloud Customer Experience Platform…
Technology Genesys Applauded by Frost & Sullivan for its Commitment to Helping Clients Deliver… AIT News Desk Feb 26, 2020 Genesys enables contact centers to achieve greater productivity and customer engagement Based on its recent analysis of the Latin American &…
Computing Swisscom Quadruples Customer Interactions in Just Six Months with Genesys Messaging for Apple… AIT News Desk Feb 21, 2020 Genesys Supports the World's Leading Messaging Services, Including Apple Business Chat Genesys, the global leader in cloud customer experience and…
Computing New Usage-based Pricing for Genesys Cloud Gives Organizations Ultimate Flexibility AIT News Desk Feb 20, 2020 Customer experience industry’s most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global…
Computing Microsoft and Genesys Expand Partnership to Help Enterprises Seize the Power of the Cloud for Better… AIT News Desk Jan 24, 2020 Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the Cloud for Large Enterprises…
SaaS Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization AIT News Desk Jan 15, 2020 Rapid innovation, lightning-fast deployments and infinite scale solidifies Genesys Cloud as the world’s leading public cloud contact center platform…